Scaled Agile Framework (SAFe) Advanced Scrum Master Practice Exam

Who is responsible for voting on root causes during a problem-solving session?

1. The Scrum Master

2. All stakeholders involved

3. The team members working on that problem

4. The Product Owner

The correct answer is: The team members working on that problem

In a problem-solving session, it is essential for the team members directly involved with the issue at hand to vote on the root causes. This approach ensures that those who are most familiar with the details and context of the problem have a say in determining the underlying factors contributing to the issue. Team members possess the specific knowledge and experience related to the problem, enabling them to critically assess the various root causes presented during the session. Their insights and perspectives are invaluable for identifying what is truly affecting their work and how it can be addressed effectively. Moreover, engaging team members in the decision-making process fosters a sense of ownership and accountability regarding the problem-solving efforts. This collaborative approach encourages more robust discussions and helps in identifying solutions that are realistic and actionable given their firsthand experiences with the problem.