Scaled Agile Framework (SAFe) Advanced Scrum Master Practice Exam

Why is task completion over story completion an issue in Agile teams?

1. It encourages thorough planning

2. It can compromise delivering value to customers

3. It fosters complete team engagement

4. It ensures better team morale

The correct answer is: It can compromise delivering value to customers

Focusing on task completion over story completion can compromise delivering value to customers because Agile methodologies prioritize delivering functional, valuable increments of work to users. When teams concentrate on completing individual tasks, they may lose sight of the overall goals and objectives of the user stories they are working on. This task-oriented mindset can lead to a situation where teams are busy with work, but this work does not lead to finished features or may not provide the intended benefits to the end-user. In Agile, the primary focus should be on completed user stories that enhance functionality and meet customer needs, rather than merely ticking off tasks from a list. This ensures that the delivery produces valuable outcomes and aligns with the overall purpose of the product being developed. The emphasis on story completion helps maintain a focus on delivering value incrementally, rather than just completing internal tasks that may not directly contribute to customer satisfaction.